The form requires providing an email address.
“Careful verification is required,” they say from Trust Wallet.
Trust Wallet, the Binance-backed bitcoin (BTC) and cryptocurrency wallet, has launched a formal refund mechanism for users affected by the recent vulnerability in its browser extension.
The process began on December 26, 2025, after a security breach was confirmed that allowed the theft of approximately $7 million in digital assets.
Users who used the affected version before 11:00 UTC on December 26 can submit their compensation requests through the official support portal. To complete registration, The form requires providing an email address, the country of residence and technical details such as compromised wallet addresses, transaction hashes, and attacker destination addresses.
This request for personal data implies, in practice, a deanonymization of the user by linking an electronic identity and a geographical location with their activity on the network. Given this, it may be advisable to mitigate the impact on privacy to activate prevention measures, such as the use of email accounts created exclusively for this process.
«We are working around the clock to finalize the details. “Each case requires careful verification to ensure the accuracy and security of the refund,” communicated the company, stressing that the team will prioritize reviews from verified users.
As reported by CriptoNoticias, the incident exclusively affected version 2.68 of the Chrome extension. The breach originated when a leaked API key on the Chrome Web Store allowed the publication of a malicious version of the softwarebypassing internal security controls.
This event bears similarities to previous incidents in the sector, such as the “Milk Sad” case, which exposed private keys in other wallet extensions. Given the situation, the company issued a warning about the increase in scam attempts and fake profiles that impersonate their identity, reminding users that they should never share their seed phrases and that they should only use official communication channels.
The increase in security incidents highlights the importance of prevention in the digital ecosystem. To avoid being a victim of fraud, a CriptoNoticias guide also recommends paying attention to the spelling in emails and messages, since phishing attacks usually present grammatical errors or suspicious senders.
Likewise, you should act with caution and prioritize prior investigation into the reputation of any service, which is, ultimately, the most effective defense against cybercriminals.